We are looking for a junior Product Manager to support our Onboarding customer journey. Finoa aims at providing a flawless, fluid onboarding process which delights customers and ease the work of our operations teams. You will support the Senior Product Manager on analyzing the current behavior, on promoting new features and highlighting potential improvements and new processes.
You will support the Senior Product Manager and Operations team on:
Support the Operations teams to create the best UX and processes for the onboarding journey, KYB, KYC, AML, internal tools, financial tools
Define product specifications, wireframes, and map all process flows. Manage the product backlog, work with the tech team to deliver the products you are responsible for.
Analyze issues and customer feedback in order to propose improvements
Execution of service launch strategies that will boost Finoa’s standing in the industry and will excite and attract new customers
+2 years of experience as product manager/owner
You hold university title degree in a relevant field or have a good understanding of technological subjects
You can use Excel, MS Office, Google Workspace App. SQL is a plus
A good understanding of the words API, Swagger, Postman, DevOps,SLA, SLO, MTTR, MTBF
You have superb English verbal and written communication skills
Hands-on mentality, good at problem solving and a self starter. You know how to roll up your sleeves to help support the team where needed
An interest in the crypto space is a big plus
Experience with Jira is a plus
Flexible hours, hybrid work setup from both the Berlin and the Porto office
25 days annual paid leave
Urban Sports Club membership
Internal Crypto Academy
Finoa is a regulated crypto asset platform for institutional investors co-founded in 2018 by Christopher May and Henrik Gebbing. The company came to life through the shared aspiration to make institutional interactions with crypto assets simple and secure, and is backed by prominent investors, including Balderton Capital, Coparion, Venture Stars, and Signature Ventures.
Finoa has since then grown into a truly international company, powered by a diverse team and serving high-profile clients from around the world. Reference clients include renowned venture capital firms, crypto hedge funds, corporates, Web3 companies, and high-net-worth individuals.
If you want to join one of Europe’s most exciting crypto start-ups, be part of the next wave of innovation disrupting finance, and grow together with us, then this is your chance to apply.